U.S. Outdoor Reviews

U.S. Outdoor has an overall rating of 3.0 based on 29 reviews. Customer feedback on U.S. Outdoor is mixed.

3.0/5.0

29 reviews

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All U.S. Outdoor Reviews (29)
hello_nicole309
May 31, 2026
"I ordered my usual size, but..."
I ordered my usual size, but it ended up fitting way tighter than I thought it would. To me, the sizing feels a bit off, and the size chart didn’t really clear things up or help me choose differently. Shipping was totally fine, but it was frustrating having to go through the return process for something I figured would fit.
hello_penelope182
May 21, 2026
"Return process was kinda a pain"
Returning it was way more of a hassle than I expected. The whole process felt clunky and annoying, and I was just like, c’mon, this shouldn’t be that hard.
hello_marion397
May 19, 2026
"Pretty easy site to shop on"
Used U.S. Outdoor while looking for a new jacket, easy to move around. Filters worked like they should, pages loaded fast enough, and didn’t feel like I was digging forever to find what I wanted.

Only small thing, some product pics were a little slow to pop up, and had to click around a bit for size info. Still, checkout was simple and didn’t get confused at any point.
kathryn_Stuber86
May 12, 2026
"Prices are okay, but I didn’t feel very valued"
I ordered from usoutdoor.com and the prices felt hit or miss. A few things were decent, but a lot of the items I looked at seemed higher than what I found on other sites. Shipping went fine, so no complaints there, but overall I kind of felt ignored as a customer, like there wasn’t much effort to make the experience feel worth it. I’d probably order again if there was a good sale, but paying full price doesn’t really feel worth it to me
hello_robin214
May 11, 2026
"I ordered from usoutdoor.com because they had the..."
I ordered from usoutdoor.com because they had the thing I was looking for, and the actual ordering part was fine. The item showed up okay too, so no real issue there. I just felt like the shipping cost was higher than I expected, or maybe I missed it earlier in the checkout process. It kind of made the purchase feel less like a good deal than I thought it was going to be
CHILDERS
May 08, 2026
"I stopped by my local store expecting..."
I stopped by my local store expecting a quick, normal visit, and at first I was trying to be patient. But after standing there while the staff basically ignored me, my mood changed fast. I went from calm to completely done with the place. i don’t see myself going back
HughMuhlbauer_13
May 04, 2026
"They had some solid outdoor brands, but..."
They had some solid outdoor brands, but when I went to look, the sizes and colors were picked over. Found a couple things, but not really what I was hoping for
TheodoreWestman
May 02, 2026
"Pretty quick customer service"
I had a question about my order and wasn’t really sure how long it would take to hear back, but they replied fast. They got it sorted out without any hassle, so overall I was happy with the experience
James_lew89
April 25, 2026
"Pretty TRUSTWORTHY site overall"
This site seems trustworthy. My order showed up just like I expected, and checkout was SUPER easy, which I always appreciate...
robert1974
April 22, 2026
"Not Exactly Built to Last"
I really wanted to like this, but the quality was disappointing. It started falling apart way sooner than it should have, which is always fun when you expect something to actually hold up for more than a minute.
JeanHorton_97
April 20, 2026
"I didn’t really run into any issues while..."
I didn’t really run into any issues while checking out. Everything seemed to load fine, and the payment went through fast. Overall, it was a simple process, and I got my order confirmation almost right away.
KathyCurry
April 19, 2026
"Issue got sorted out"
There was a mix-up with my shipping, but support handled it quickly (which I appreciated). It did take one extra email to get everything cleared up, but in the end it was fixed and I’m happy with how it turned out...
James_coleman82
April 11, 2026
"Tracking was accurate and easy to rely on"
The tracking updates came in when they were supposed to, and the package arrived just like the status said it would. that’s really all you want with shipping, clear updates and no surprises.
Michael.fata
April 07, 2026
"I went in just trying to figure..."
I went in just trying to figure out some basic gear sizing, but the staff kept giving me mixed answers. It was kind of surprising?! I expected them to know that stuff a bit better
JanineBarraza
March 20, 2026
"Support felt like way too much work"
I ordered from usoutdoor.com and had a question about my shipment, but getting help was more frustrating than it should’ve been. Customer service did reply, but it felt like they didn’t really read my message. I ended up having to follow up again just to get a basic answer, which made the whole thing feel like too many steps for something simple. The order turned out fine in the end, but the support experience wasn’t great.
RoyYoung
March 05, 2026
"Credit where it’s due"
The stock info was actually right. It’s only fair to say so when something is accurate, and in this case, they got it right.
RichardColeman_14
February 24, 2026
"They kept their word on delivery"
My order showed up exactly on the day they said it would, which I really appreciate. It’s nice when a company does what they promise instead of leaving you guessing. The tracking was simple to follow, the box arrived in good shape, and everything went smoothly. No complaints from me, happy with the whole experience
Janice-gelormino
February 15, 2026
"I figured this would show up..."
I figured this would show up quickly, but I’m still waiting. At this point, I’m assuming the shipping process is just really slow, which is frustrating
olimpia_Flipp89
February 13, 2026
"Phone support was alright, not amazing"
I called about my order and got through after waiting a little while. The person I talked to was nice enough, but they didnt really have much info for me, so I ended up having to call back later. It wasnt a bad experiance or anything, just kinda average.
Anna.weekley
February 09, 2026
"Exchange was such a pain"
Trying to exchange my order turned into this whole ridiculous ordeal for no good reason. The replies were slow, it felt like I was dealing with people who had no clue what they were doing.
By the time they finally sorted it out, I was already completely over it. Such a basic thing shouldn’t feel like pulling teeth, and I definitely wouldn’t bother ordering from them again

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